Provide First Aid

Equivalent to Level 2 First Aid
(supersedes HLTAID003)

with 2 hours practical in class
Cost: $95

HLTAID0011 Provide First Aid
Course Information

Learn the skills and knowledge required to provide a first aid response to a person in need. Classes are fun and face-to-face with plenty of practical hands on learning. Suitable for both people in workplaces and members of the public. This course includes HLTAID009 Provide Cardiopulmonary Resuscitation and a short online pre-class component. Delivered in partnership with Allens Training Pty Ltd RTO 90909.


Participants who have completed the HLTAID011 Provide First Aid ​course and have been assessed as competent in all assessments will receive a digital Statement of Attainment in:

  • HLTAID011 Provide First Aid
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID009 Provide Cardiopulmonary Resuscitation 

Within 24 hours of completing their course.


There are no pre-requisites for this course. Participants are however required to have a minimum level of Literacy and Numeracy to be allowed admittance to this course. 

Please notify us if you have any medical conditions or special needs that may prevent you completing all practical assessments. This includes performing CPR on the floor on a mannequin. It is a requirement that CPR be performed for at least 2 minutes of uninterrupted single rescuer CPR on an adult resuscitation manikin placed on the floor.

Cost: $95

For our refund and cancellation policy, please click here.

The duration for the HLTAID011 Provide First Aid course is approximately 5 hours online study with 2 hours practical in class.

The HLTAID003 Provide First Aid course is available every day in our three locations in Preston, Dandenong and Deer Park.

  • Preston 
    282 Plenty Road, Preston

  • Dandenong
    13 Dandenong Street, Dandenong

  • Deer Park
    19 Radnor Drive, Deer Park

For more information about onsite group bookings, please click here.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has completed the following tasks in line with state/territory regulations, first aid codes of practice, Australian Resuscitation Council (ARC) guidelines and workplace procedures:

  • Followed DRSABCD in line with ARC guidelines, including:
    • performed at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor
    • performed at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface
    • responded appropriately in the event of regurgitation or vomiting
    • managed the unconscious breathing casualty
    • followed single rescue procedure, including the demonstration of a rotation of operators with minimal interruptions to compressions
    • followed the prompts of an Automated External Defibrillator (AED)
  • Responded to at least two simulated first aid scenarios contextualised to the candidate’s workplace/community setting, including:
    • conducted a visual and verbal assessment of the casualty
    • demonstrated safe manual handling techniques
    • post-incident debrief and evaluation
    • provided an accurate verbal or written report of the incident
  • Applied first aid procedures for the following:
    • allergic reaction
    • anaphylaxis
    • bleeding control
    • choking and airway obstruction
    • envenomation, using pressure immobilisation
    • fractures, sprains and strains, using arm slings, roller bandages or other appropriate immobilisation techniques
    • respiratory distress, including asthma
    • shock

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • State/Territory regulations, first aid codes of practice and workplace procedures including:
    • ARC Guidelines relevant to provision of CPR and first aid
    • safe work practices to minimise risks and potential hazards
    • infection control principles and procedures, including use of standard precautions
    • requirements for currency of skill and knowledge
  • legal, workplace and community considerations including:
    • awareness of potential need for stress-management techniques and available support following an emergency situation
    • duty of care requirements
    • respectful behaviour towards a casualty
    • own skills and limitations
    • consent
    • privacy and confidentiality requirements
    • importance of debriefing
  • considerations when providing first aid including:
    • airway obstruction due to body position
    • appropriate duration and cessation of CPR
    • appropriate use of an AED
    • chain of survival
    • standard precautions
    • how to conduct a visual and verbal assessment of the casualty
  • principles and procedures for first aid management of the following scenarios:
    • abdominal injuries
    • allergic reaction
    • anaphylaxis
    • basic care of a wound
    • bleeding control
    • burns
    • cardiac conditions, including chest pain
    • choking and airway obstruction
    • crush injuries
    • diabetes
    • dislocations
    • drowning
    • envenomation
    • environmental impact, including hypothermia, hyperthermia, dehydration and heat stroke
    • eye and ear injuries
    • fractures
    • febrile convulsions
    • head, neck and spinal injuries
    • minor skin injuries
    • needle stick injuries
    • poisoning and toxic substances
    • respiratory distress, including asthma
    • seizures, including epilepsy
    • shock
    • soft tissue injuries, including strains and, sprains
    • stroke
    • unconsciousness
  • basic anatomy and physiology relating to:
    • how to recognise a person is not breathing normally
    • chest
    • response/consciousness
    • upper airway and effect of positional change
    • considerations in provision of first aid for specified conditions

For Learners Rights, Responsibilities and Support, including complaints, please refer to the Student Handbook.